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Zotero will allow you to organise your references and to download book and article references into your Zotero library as you find them, these can then be added to your word document with a cite as you write plugin
Obtaining EndNote
Working with databases
Referencing styles and Word
EndNote on library workstations
Find full text
Backing up your library
EndNote Online - The Basics
EndNote Online - Advanced
Top tips for using Endnote
